It is crazy to me that games much smaller than WoW have no problem talking to their community. Be it on X, Reddit, or their own forums.
Blizzard drops these huge patches, class changes, and blanket changes to the game, and we get radio silence for days / weeks. Despite feedback from the community on all platforms. It blows my mind that a company this size can’t say “We see that there are some issues ect…”.
How is this acceptable? It is also crazy that is has only gotten worse over the years, not better. I get that people have different opinions and whatever, but you have 1000s of people across multiple platforms giving feedback on an event. And you elect to not even respond to it. (Even when they ask for it, go ahead and look at the beta forums and how many times communication was given there, even when they ASKED for feedback).
Talk more. Communicate more. It will go a long way.