I’ll be happy to take that bet, considering you posted in the Customer Support forum. However I should warn you that this is more an information desk where players help other players, not an avenue to contact developers or game masters.
They are aware of the situation and will provide updates in the below threads as soon as there are updates to share. Including when they think they’ll be able to push the update.
While working on such high-profile fixes, it is common for the developers to tell game masters hands off, lest something they do make things worse in the grand scheme of things.
http://us.forums.blizzard.com/en/wow/t/trading-post-known-issues-and-updates/
https://us.forums.blizzard.com/en/wow/t/trading-post-issue-and-fix-underway/
Game masters have always been forbidden from giving out game hints.
The Bug Report forum is all-but-guaranteed to not receive a response unless further information is needed.
If you’d like to provide the toon in question’s name-realm combo and what quest you’re stuck on, we players (and sometimes SFAs) aren’t beholden to that rule and might be able to help point you in the right direction.
That’s excellent to hear, but that has by no means ever been the standard. They’ve had to say no for a great many things or turn people away from the very beginning because what was asked of them was something they could not do or answer.
With the rose-tinted glasses of the above, this makes sense. But their support has always been the same since the beginning, they have always held fast to the core tenets of their policies.