I read a article once in a gaming magazine. It was the article that made me
decide to try WoW. There was a article talking about the upcoming
expansion, The Burning Crusade. But there was also a mini article
talking about how Blizzard, during vanilla, handled bots.
The writer of the article bought a second WoW account.
They made a Gnome mage, and was going to test to
see how quickly a bot was taken care of in the game.
They contacted a leveling service and allowed the service to take
control of the mage with a bot to run it around killing things.
They then went on their regular account, and went out and
found the mage that was now a bot.
They reported it. They had all their guild, friends, and all their
coworkers, report it. But guess what? Nothing happened.
They waited for five days and nothing was done even after
all those reports. They finally took control back over and deleted
the mage and the account. This was long before Activision had
anything to do with Blizzard.