Same area. I’m able to log in at normal latency for about 10 minutes at a time, get disconnected, and in a minute or two able to re-login. Rinse and repeat lol.
Unfortunately, Wave is refusing to begin a port security reconfiguration because I use my own modem. Anyone figure out how to proceed with Wave in this situation?
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I use my own modem and the problem seems fixed.
Same here. Sheridan Oregon Wave broadband customer.
Contacted wave about re-configuration. They told me for 19.99 a month extra they can assign me a static ip address…
Can confirm that South Kitsap seems to have been remedied.
Wave stated they could not do this and the symptoms continue. Sheridan Oregon wave broadband customer. Connection issue, consistent dislocation, high ping rate, instability/unable to communicate with blizzard servers.
I am also able to play normally without using the VPN workaround. I had not yet called Wave, but it seems they made a port security configuration change on Friday night around 6p PDT that caused Blizzard servers to reject the packets. Clearly Wave has resolved this issue on the Olympic Peninsula in WA state.
whats the deal with nevada? this past 2 weeks these random ms and world spikes are just preventing me from M+ and raiding. like what do i need to post?
I don’t know what the deal with Nevada is but this thread was in response to Oregon, Washington State, and California WAVE customers that could not connect to the game.
If you are having an issue with latency or ms spikes then you should start a thread with all the relevant information pertaining to the issue, ie what you have done that has not worked that sort of thing.
Try posting the information you get from this also:
When are they planning to fix this? The vpn on McAffee worked fine for a bit, even paid for Proton VPN, called wave several times. No fix. Hard to push high keys when im at 900+ latency.
TRACEROUTE:
traceroute to 66.115.149.229 (66.115.149.229), 15 hops max, 60 byte packets
1 Blizzard Blizzard 1.116 ms 1.101 ms 1.100 ms
2 24.105.18.2 (24.105.18.2) 1.940 ms 1.944 ms 1.959 ms
3 137.221.105.14 (137.221.105.14) 1.923 ms 1.927 ms 1.927 ms
4 137.221.66.22 (137.221.66.22) 1.918 ms 1.914 ms 1.912 ms
5 137.221.83.86 (137.221.83.86) 1148.851 ms 1148.935 ms 1148.945 ms
6 * * *
7 137.221.65.1 (137.221.65.1) 32.319 ms 31.554 ms 31.539 ms
8 137.221.65.7 (137.221.65.7) 31.299 ms 31.311 ms 31.304 ms
9 137.221.65.116 (137.221.65.116) 31.542 ms 31.539 ms 31.532 ms
10 137.221.65.41 (137.221.65.41) 31.340 ms 30.882 ms 32.183 ms
11 137.221.73.32 (137.221.73.32) 31.073 ms 31.342 ms 31.392 ms
12 (206.81.81.81) 31.876 ms 31.903 ms 31.903 ms
13 (198.8.80.7) 30.563 ms 30.374 ms 30.360 ms
14 * * *
15 * * *
25/08/2021 01:44:05 UTC
PING:
PING 66.115.149.229 (66.115.149.229) 56(84) bytes of data.
64 bytes from 66.115.149.229: icmp_seq=2 ttl=50 time=38.4 ms
64 bytes from 66.115.149.229: icmp_seq=3 ttl=50 time=30.3 ms
64 bytes from 66.115.149.229: icmp_seq=4 ttl=50 time=48.3 ms
— 66.115.149.229 ping statistics —
4 packets transmitted, 3 received, 25% packet loss, time 2999ms
rtt min/avg/max/mdev = 30.338/39.049/48.318/7.354 ms
25/08/2021 01:44:05 UTC
MTR:
Start: Wed Aug 25 01:44:05 2021 Blizzard 1.|-- Blizzard 0.0% 10 0.4 0.6 0.3 2.3 0.5
2.|-- 24.105.18.2 0.0% 10 0.6 1.6 0.6 5.1 1.3
3.|-- 137.221.105.14 0.0% 10 1.1 2.2 0.9 10.9 3.0
4.|-- 137.221.66.22 0.0% 10 0.9 0.7 0.5 0.9 0.0
5.|-- 137.221.83.86 0.0% 10 155.5 570.9 62.4 1397. 440.0
6.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
7.|-- 137.221.65.1 0.0% 10 30.9 34.6 30.7 51.5 6.7
8.|-- 137.221.65.7 0.0% 10 30.9 36.7 30.7 78.2 14.7
9.|-- 137.221.65.116 0.0% 10 30.8 37.6 30.8 88.3 17.9
10.|-- 137.221.65.41 0.0% 10 60.4 39.4 30.8 82.9 17.8
11.|-- 137.221.73.32 0.0% 10 31.3 31.3 30.9 32.5 0.0
12.|–
0.0% 10 30.5 30.6 30.3 31.0 0.0
13.|-- 0.0% 10 30.4 30.7 30.4 32.5 0.6
14.|-- 66.115.149.229 10.0% 10 30.5 36.1 30.3 70.6 13.1
25/08/2021 01:44:05 UTC
I contacted WaveG support over Twitter after calling their tech support a few times with no success.
This is what I received:
[edit] I encourage everyone to Tweet at them – it’ll be the only way this gets fixed.
Unsure if related to this, but I am now unable to log into the game after 9.2.5 release. As soon as I switch to a VPN, everything connects like normal. However, connecting with Wave Broadband, I just can’t even log in after opening the game. (Wave Broadband user in Northern California-Sacramento area)
Don’t necro.
Use the current thread