Hello,
I am submitting a bug report regarding the bonus roll system and its duplicate protection functionality.
I recently encountered an issue where the bad luck protection did not appear to function correctly, resulting in a duplicate item from a bonus roll.
Issue Details:
I completed multiple runs of the same Mythic raid, The Dream Rift, and used a Nebulous Voidcore (bonus roll currency) on separate occasions. During one of these bonus rolls, I received Undreamt God’s Oozing Vestige, an item I already possessed at item level 289 and fully upgraded. Receiving the same item again suggests that duplicate protection did not properly account for my existing loot.
To clarify, neither instance of this item was obtained from the Great Vault; both were acquired directly through raid loot and a bonus roll.
Character Information:
Character Name: Skulldancer
Realm: Stormrage
Raid: The Dream Rift (Mythic)
Item Received: Undreamt God’s Oozing Vestige (duplicate)
As the bonus roll system is intended to reduce or prevent duplicate rewards until other eligible items have been obtained, this outcome appears unintended and resulted in the loss of a limited weekly currency.
I am escalating this issue so it can be reviewed by the development or QA team. I would also appreciate consideration for a refund of the bonus roll currency if possible.
Thank you for your time and assistance.