The error is a UID that only a developer has since tech support is no longer one on one. Unfortunately it is not something a player to player discussion platform has access to. A DXDiag might given some insight into this error:
Understand this is mainly player to player discussion, and does not remove the need to follow up with a local PC expert.
To run dxdiag, open the Run window (Windows key + R), type “dxdiag”, and press Enter or click “OK”. This will open the [DirectX Diagnostic Tool], where you can view system information and save a report.
You can paste the results to a site like pastebin.com to help bypass the character limitations imposed by Discourse. Using preformatted text on tle link, by enclosing in tilde characters ’ will bypass link limitations due to trust level restrictions.