As others have already stated, the Game Master team has never fixed bugs. That job has always fallen to the Quality Assurance (QA) team and the WOW development team.
We cover the things Game Master can help with in our thread - Spotlight on: Game Master Help (currently stickied at the top of this forum)
We also updated the in-game support menu just before the launch of Shadowlands. You can submit bug reports, or provide feedback/suggestions through the in-game support menu just as you could before this update. You’ll use the icon that is labeled “Submit feedback or bug report”:
(The image is of a rather large bug, to help with that visual cue)
https://worldofwarcraft.com/news/23572631/
In regards to your original post, I’ve edited both the title and the body of your message. I would recommend taking a moment to review the forum code of conduct and avoid using inappropriate language (or masking such language to bypass filters). Frustration is understandable, but you are still required to adhere to the rules.