I’m unable to update WoW after the maintenance the other day. Getting a “We can’t patch World of Warcraft with Battle.net. Please log in to World of Warcraft to update it.” BLZBNTAG0000097A code. I already did the provided workarounds like uninstalling/reinstalling the Battle.net app. Windows and drivers are all up to date. No security or antivirus software/program blocking it. Force close battle.net app through task manager and restarted laptop multiple times. Internet connection works fine. I also deleted the Battle Net folder as instructed but none of these worked. Please help. Thanks!
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Mine has been cooked ever since patch day as well… 2 days spent trying to fix it just the way you’ve described and nothing.
Cataclysm classic updated no issue whatsoever though, making no sense to me I just can’t play retail.
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Same here. Have uninstalled Battle.net on two computers, cleared all Battle.net-Blizzard Files and reinstalled Battle.net. Can install Diablo III and Hearthstone. Try to install Retail, just the little battle.net logo in the Install box.
Tried resetting my pc (format). I can’t install World of Warcraft now. Stuck with the installation pop-up window with the BattleNet moving logo on the bottom right,
having the same issue, any update in this? I even reinstalled my OS but nothing happened. can install/update HoS,diablo, and overwatch but not WoW retail/classic/hardcore
The same issue I have. Almost two weeks now since the last patch.
any luck? I still can’t play because of this. also this error pops blzbntagt0000097a, my OS is windows 10
Still no luck here. Can’t install any WoW games (live, classic or even PTR) but can install anything else. I’ve let it sit for over 24 hours at the World of Warcraft Installation screen with the little blue battlnet logo doing its spins.
Nice that I paid to resub to WoW to not be able to play it. /cheer
same I let it sit into that spiral loading sh*T for hours and nothin. done all the chat gpt suggest to do still nothin. GMs can’t help either. somehow bit glad on the side that I found this error before reactivating my subs. Bye mythic roaster tho kekw
Use VPN(Any VPN and location will do) to bypass the bugged update server/routes then wait for the bnet app to trigger an update then restart the bnet app. Afterwards, you’ll be able to install/update.
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