Unable to start BFA Campaign on new Allied Race character

I made a new character to play with my buddy, who just started (has to play BFA first), and my new character is unable to start the BFA questline. It is not in the Timewalking Campaigns section, nor is the quest giver at the docks.

I have a level 50 that has completed BFA (and on the same server).

I don’t know if I’m not seeing where to go, or if I am unable to replay BFA on another character, but it’d be nice if I could.

After I made my character, I started at level 10 in Stormwind because I chose Dark Iron Dwarves. After turning in the last quest to Chromie (where it tells you to choose a campaign, where BFA isn’t listed), I never got a new quest afterwards.

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Same for me. I have several max level characters, that have completed BFA campaign. However, I’m unable to get any low-level alts into BFA. No quest from Chromie, or the war board. No breadcrumb quests available.

Yeah I’m not sure what we’re supposed to do. I guess we just can’t do BFA on other characters.

i am unable to start the quest for the war council on any characters as of now

i created a new character on another realm, i tried the other faction, i have disabled addons

i get the quest from chromie, but i don’t want to do other content, i want to do bfa, and i cannot progress into that storyline on any character other than ones i had already started it on yesterday

Yup, exactly. It seems that they have forgot about adding BfA to new(returning) characters, or to the Timewalking menu for new characters on accounts with a BfA completion.

yeah its odd, i was able to start bfa yesterday on new characters, allied races and non allied races alike

today is a different story, hopefully making a ticket and linking to this post will get some traction and we’ll see a blue post before next week

i have submitted a ticket, ill keep you posted

Sounds good

this is what i sent to them

Unable to start BFA quest on any new character, allied race or non allied race. Have disabled addons, re launched launcher and game, made characters on other realms to test, same issue present. Issue was not present yesterday under same repro.

There is a post on the forums that details this issue for others as well; Link below

[link to this forum post]

I just now got a response

Greetings,

Thank you for contacting us in regard to an issue with a quest. We are experiencing a high volume of tickets right now and apologize for being unable to discuss the issue further with you.

For quest related issues, please attempt the following for potential resolution:

  • Abandon and retake the quest
  • Reset UI and retest with no add-ons: [link to article]
  • Check the Wowhead database and guides for more information: [link to wowhead]
  • Try this tool if you are looking for the next quest in your zone or story: [link to wowhead]

Game Masters are not able to provide game hints, grant quest credit, or assist with in-game bugs. If you believe the issue is due to a bug, please follow the in-game steps noted below to notify our development team directly. In addition, visit our Bug Report forums to report bugs, discuss them with the community, and check the status of known issues: [links i cant post in forum]

  • Click Help to open the Customer Support window
  • Click Submit Bug
  • Follow the guidelines to enter the details of the bug
  • Click Submit

Your ticket was identified to be about the issue addressed above. If this is not the case, please respond so a Game Master can manually review it.

what a literal joke

this is my response

Thank you!

Your ticket is open and awaiting response. One of our Game Masters will review this ticket and respond to you as quickly as possible. Keep an eye on your email inbox, phone, or the [my tickets link] page for the next update.

Game World of Warcraft®

Topic Stuck on quest

Description high volumes of tickets shouldn’t result in being given a cookie cutter response that leads me to believe that you’re literally drowning in reports and you can’t even read the tickets you have in your queue

i’m sorry you have to work in these conditions, i hope your superiors improve, because this is a complete joke for a billion dollar company whose game i have spent literally thousands of dollars on and given 15 years of my loyalty to

Estimated response time: 24 hours

Ticket ID US75697541

Unfortunately with the flood of tickets they are getting they have to send out those messages if they see anything that might be quest related. If you respond to the ticket that you still need help and it is not a simple fix (I would include the link again to be safe) a GM will manually review the ticket and get back to you. When you respond to the ticket you are placed in a separate queue and shouldn’t have to wait as long for your ticket.

I know it can be frustrating but unfortunately when these patches drop not only do they have to deal with the tech issues that might come up, but they also get tons of tickets from people that think things are broken but don’t understand that they are just not understanding how things work or how some new quest or item acts. Not saying you are one of those people, but that is why they have these kinds of responses right now until things calm down.

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I made a Zandalari Troll druid this morning, and while there is no quest from Chromie or at the Embassy for BfA and no pop-up quest to start it, there is a Warchief’s Herald standing next to the command board right outside Grommash Hold.

He gives the quest “MIssion Statement” which starts the BfA quests.

Edit: I just made an Alliance allied race character as well. All I had to do was go to Stormwind Keep and pick up the quest “A King’s Command” from Grand Admiral Jes-Tereth in the throne room to start the BfA quests.

I tried that on a lvl 23 Alliance toon but the quest “A King’s Command” is for Pandaria and not BfA.

Also, I noticed Turalyon is on the throne and not Anduin.

6 Likes

Initially I tried to do the BFA intro quests and after skipping the Battle for Lordaeron and handing in the quest there was no follow up.

When I dinged 50 I got a quest from Magni. Took the portal to Caverns of Time and flew over to the Chamber of Heart, did the one HoA quest to get my first piece of azerite armor, and then there was no follow-up quest.

Just a side note the Heart of Azeroth quest says it’s in the Orgrimmar category despite being on alliance.

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My char is also broken after a faction change to Alli, not even offered the Tides of War quest. I’ve changed a couple chars and the normal bug is being stuck in 8.3 instance which is fixed by moving Heart forward with Magni. In this case I can’t even start BFA or enter Heart

I am having this exact issue as well. I was leveling with a friend who was about 2 levels behind me, and as soon as he hit 50, he also had the exact same experience. Magni just dumps us in the heart forge scenario, and does not offer the next quest.

My bad, it’s been forever since I played through BfA on Alliance and the set up was so similar to the one for Horde (which isn’t bugged) I assumed it was the start.

I am having this problem too. I leveled an alliance character to 50 and did get a breadcrumb quest to get the Heart of Azeroth neck, but nothing to actually get into BFA. The throne room in Stormwind has Turaylon. There are no !s on the map except for a few to unlock allied races. I submitted a ticket but the ETA is 2.5 days…

Also experiencing this issue. The Hero’s Herald has no quest to start the BFA chain on my level 34 Void Elf Warlock.

The only quest in the keep is to start the Pandaria quest line.

Turalyon has no quests and Anduin is not present.

I can’t take the portal to Boralus from the portal room in Stormwind.

I’ve talked to Chromie to change time lines and had her return me to the present to see if that would cause the quest to trigger.

I deleted all quests from my quest log and relogged several times to see if that would make a difference, but nothing.

I had a mage port me to Boralus to see if that would trigger the quest to start but it did not.

I checked the port in SW to see if I could take a boat or something, but no luck.

This is broken, and majorly broken in a game-breaking way.

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Can confirm, nothing is working. My level 48 mage cant access BFA, and all other quests are green or gray.

My EXACT same situation here. Leveled 50, went to Chamber. No quest from Magni after Infusing the Heart. Now can’t reenter Chamber. Throneroom has Turaylon. Cannot do any intro quests, open warfronts, etc. Also, there is no portal BACK to Boralus in Silithus.
Edit: leveled a Horde Demonhunter to 50 just a few days ago and had zero issues with BFA intro quest line. He’s opened everything up to Horrific Visions…

2 Likes

same here. here is a quest we were suppose to get:

It’s bugged if you skip tour.

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