Unable to multitask videos on 2nd monitor while playing WoW

So this is somewhat a WoW issue but also an external issue but the cause of it is world of warcraft. So whenever I play WoW after rejoining I am unable to multitask and play videos on my second monitor while playing WoW. When I tab out, its fine but while actual playing everything else stutters, freezes, lags, etc that is video content. I own 32gb ram, 17-13700kf and a 4070 rtx so I highly doubt it is the computer not being able to handle multitasking. I just need to know WHAT in the settings is causing this issue/demand that is not allowing to multitask videos on my second monitor so I can turn it off. This does not occur in any other mmorpg or any other games I play. Just WoW

how are you watching videos on the second monitor? What is the resolution of the two monitors?

And how are the monitors connected to the computer? Both to the video card? One to an on-board video connector? Something else?

The second monitor is portrait mode with the video watching in the middle of it. I have discord on the bottom and the battle net launcher on the top. Both monitors are 1440p with 144hz. Says 143hz some reason on the second monitor.

Both monitors are connected via display port directly to the graphics card

Currently says Rog monitor is 2560x1440, 144hz (My gaming primary monitor) Desktop and Active signal mode
and
the second monitor is 1440x 2560, 143.86hz on desktop mode. Active signal mode is 2560x1440, 143.86hz

If you are watching videos using a Browser turn off hardware acceleration. In the browser see if that helps.

I have tried that, didn’t help much at all sadly

Can you post a dxdiag please.

1. Press Windows Key + R.
2. Type DxDiag and press Enter.
3. In the DxDiag window, click Save All Information.
4. Name the file "dxdiag" and click Save.
5. Post the above file tp pastebin and post the link

Gotcha. Here is the link to the report it gave, super lengthy. >_<

It might be MPO related due to mixed refresh rates. Try this:
https://nvidia.custhelp.com/app/answers/detail/a_id/5157/~/after-updating-to-nvidia-game-ready-driver-461.09-or-newer%2C-some-desktop-apps

Run the disable one, reboot the PC, test. If it didn’t fix the issue, put it back to default by running the enable one, reboot. If the issue was fixed by disabling MPO, you’ll need to run that every time you update your drivers because they reset the registry value each time.

Also, you have some SteelSeriesCaptureSvc.exe and VoiceControl_Engine.exe errors at the end of the report.

I’m not super tech savvy but I should take a look at my steel series app and my headset with those errors right?

Update: So I did try this and disabling it worked for a little bit but more its back to being choppy. So I ran the enable one back. :confused: so weird

Could also be a power setting as well. Press start, type power, click “choose power plan” and try it on high performance.

There are also Nvidia control panel settings for GPU power as well. It could be that the game isn’t pushing the GPU hard enough, so it does what’s known as downclocking to save power. Within the Nvidia control panel, you can click the “manage 3d settings” option in the left, then within the global tab, you can scroll down to “power management mode” and set that to prefer max performance(when you aren’t doing anything, it will use a trivial amount more power like a few extra watts while browsing the web). If you don’t want to do it globally, you can do it on a per application basis.

One last thing you can try is disabling hardware acceleration within your browser. If you use Chrome, it’s under settings>system>use hardware acceleration when available. Not sure about other browsers, but they all have the option as far as I’m aware.

Hi Relicque

Seems you are getting a good deal of ideas here. It you right click on desktop - then click Display in the context menu. Look for Scale and click that - click Advanced Display. Once there click 120Hz. Do this for both monitors.

Does this occur if the second monitor is in Landscape mode?

So I did try those but it didn’t really help that much. Still occurred even in landscape. I think which I have no clue I may just have to replace monitors when I can? Both are quite old one from 2016 and the other 2018 when I can.

Fortunately now after testing all these stuff out the videos at least on netflix stop lagging or freezing after a lil of just running it when I play WoW. So odd that this is only a WoW issue lol

I had a similar issue with an 11700k and a 3080, main monitor at 4k 144hz with 2 side monitors at 1080p60.

I got it to work by setting render resolution in wow down to 66%, then using built in fidelityfx upscaler. Suddenly, the browser no longer lagged.

Now I bypass it by running the 2 side monitors off the IGP, since my CPU has one.

Hi again Relicque

Have you tried running the game in Windowed mode - not Windowed full screen. Give that a shot just to see what happens.

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