Unable to make purchases on battle.net

Support Technical Support
1

I was attempting to purchase WoW Dragonflight. Upon going to the shop page and selecting my payment method, I am greeted with a page that says “Unable to connect Internal Server Error 500”. Sometimes I get a page saying “We couldn’t load that, Error code: BLZBNTBNA000007D0 (2404)”

I assume the shop may be down but I am posting here in case the issue may be on my end. I receive the same exact errors when attempting to purchase ANYTHING on battle.net shop, not just Dragonflight. I bought a WoW subscription a few days ago no problem (from the desktop app) so I have no idea why I am not able to access the purchase page for dragonflight, let alone anything else on the battlenet shop.

Things I have tried that did not help:
Using internet browser to purchase from the battle net website
Disabling all adblock and vpn on my browser
Clearing browser Cookies and Cache
Running battle.net desktop app as administrator
Allowing battle.net launcher through my firewall
Removing all payment methods from my account

Please assist

2

Saw a post on cs, so it’s likely not just you,

3

Might have been temporary, i just completed a purchase on the web store.

4

Yes, issue was definitely server side and seems to be fixed now. I was able to complete the purchase after waiting a few hours.

5

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