Unable to load data

On latest version of iOS. Downloaded new update. Opened app and received error message : Unable to load data from device. Uninstalled. Reinstalled. Same message. Triple checked to ensure I had the latest version of the app.

Had the same issue on android. Did the same. Updated, received error. Uninstalled, reinstalled, same error.

Same here as well on Android 10. I’ve been using the Wow Companion app for some weeks now and as of yesterday, I get the “a new update is required” and “unable to load data”, etc. Uninstalled, re-installed, and apparently even updated this morning, but still nadda.

Thank you for your reports. If you are still experiencing issues, can you please provide the following information:

  • Character/server/region
  • Device
  • OS
  • WiFi/Data (Data provider)

UPDATE: WoW Companion App now works as expected after uninstalling yesterday afternoon and re-installing this morning.

Thank you!