A few hours ago it was working normally. Launched it at playable, then messed with customization for a bit. After that I let it finish updating while I had some dinner. When I came back it was finished updating, but when I run the PTR it goes to a white screen for a few seconds while I hear the login music. Then the screen flashes black and pulls open an error.
https://i.imgur.com/XzfRStx.png
I have no addons for the PTR, only just installed it. I’ve even tried completely uninstalling the PTR and reinstalling it, to no avail. Oddly enough, in fact, when I uninstall it and reinstall it, it almost instantly finishes installing the moment I click to install.
I’m starting to wonder if it actually is uninstalling the PTR or if I have to do something in greater depth to completely remove everything and start fresh. I even tried deleting my PTR folder from my World of Warcraft folder, but it acts the same way.
I’ve tried a scan and repair, I’ve tried restarting my computer, I’ve even run the program in compatibility mode. All of it results in that same error. At this point I want to completely remove everything that’s been installed in the last 24 hours and try again, seeing as it was working before I finished installing the entire thing.
Edit: A few things I’ve noted since posting this. Completely uninstalling every WoW program I have has not solved the issue.
Also, my OS is Windows 7 and I have a GTX 1660 graphics card, which I’ve checked and the drivers are up to date. Hoping maybe that might help shed light on things.