Unable to initiate character transfer

Hello,

I am trying to transfer to whitemane and when I go through the process in game it quickly says “transaction in process” and then disappears and there is never a cog beside my character name. I have cleared out my payment method and added them back, checked my mail, reset my hearth, etc etc etc. and to no avail. Anything to help here?

Note - the cog does MOMENTAIRLY appear by my character name while it is “processing” then quickly disappears. I have no active auctions, no mail in my box, not the captain of an arena team, etc.

Please move this thread to customer support. The tech support has little to do with your issue. You might also want to use the ticket system for purchase failure.

Good luck

Okay, sorry will remove and move to there

Just edit up top. No need to apologize, just trying to help along.

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