I am unable to activate ray tracing. Options are grayed out in the settings in game. My card is a RTX 3080. I have Windows update 20H2 installed, latest nvidia drivers from January 7th, and Graphics API set to DirectX 12.
Hey Ardynrel,
Can you post your DXDIAG so we can take a look?
- Press Windows Key + R.
- In the Run window type dxdiag and press Enter.
- In the DirectX window, click Save All Information.
- Name the file “dxdiag” and save it to your Desktop. Open the new dxdiag file with Notepad.
- In the posting section hit the </> button for “Preformatted text” then paste (Ctrl+V) the DXDIAG contents. That’ll make the information much more readable.
If you are unable to post this due to the length of the DXDIAG, please feel free to use pastebin.com and share the direct link with us instead. Use the </> button as well in order to share the link.
Thanks here is the pastebin link https://pastebin.com/SFuP99qJ
You do not have windows 10 20h2 installed.
Operating System: Windows 10 Home 64-bit (10.0, Build 18363) (18362.19h1_release.190318-1202)
You have windows 10 19h1 installed.
Update windows.