As of today, I cannot connect anymore in WoW servers (error WOW519003190). I’ve been playing fine until today.
Did a WinMTR test but i can’t post here (links). Can anyone help?
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been having this issue for a week now. nothing helped me, even contacted my internet provider. also did everything blizz tells you to do and still disconnects me at random times
Same here. My WinMTR shows latency on Blizzard servers. Did yours?
Yea getting the same issue as you. Also if I just look at my BNET app without joining a game it will randomly disconnect as well. Are you still having this issue? I was not able to play on the 13th because power was out…
Yea, good luck getting any support. I have the same problem on my main, the only one I can’t log into. Every time I load in the game freezes and I get disconnected and I can’t even submit a ticket. Blizzard’s support has really got to hell. There is no support anymore. Might as well delete the toon and start over is my guess.
Hey there! Thank you for reaching out, as it can understandably be frustrating to have a technical issue occur when simply trying to enjoy your gaming time. This is a bit of a generic connection error, and can have a few causes ranging from corrupted local files to a network-related problem. Try the following to narrow this down further:
- Try a DNS Flush to clear out any corrupted or stagnate data.
- Fully update or temporarily uninstall security programs which may be interfering with your connection to the server(s). More information on troubleshooting security applications here, if curious.
- Test an alternate network such as a mobile hotspot to determine whether the problem is isolated to your current network.
If you’re still unable to connect, please run a WinMTR network test so that we can further investigate the problem. Here are the instructions:
- Download the tool from this page
- In the “Host” field, enter “us.actual.battle.net” (without quotes).
- Start the test and launch the game and attempt to login as normal. Ensure the error occurs while the winMTR tool is running.
- After recording data for about 5 minutes, click “export text” and save the winMTR file in an easy to find location.
- Once you have that made, open the file. You’ll need to copy and paste the contents of the Text document into the post, and put four Tilde (~) marks above the winMTR. It’ll look like this:
WinMTR goes here
If you have issues pasting here, please use Pastebin and post the link (ex: Pastebin (dot) com/123456).
Chinnfu - It looks like you’ve recently used the Move Character tool. Hopefully that fixed the issue! If not, please submit a support ticket so that we can investigate this further.