Unable to access the Zerith Mortis Quest

Good Morning, I have had a ticket open for a few days going back and forth with GMs and they are unable to help me.

According to wow head https://www.wowhead.com/news/zereth-mortis-alt-skip-no-previous-shadowlands-campaigns-required-326037

Which states " There are no requirements for the Zereth Mortis skip besides being level 60!"

I have accessed all the areas of zerith mortis on my main toon and currently have flying. I cannot access the zerith mortis skip quest on this character, however I can access it on another character which has done nothing in shadowlands.

I think this has to do with some kind of bug because I decided to level this toon in shadowlands but never finished it. I dinged rather quickly to max level. Now I cannot access Zerith Mortis skip quest at all. So far 3 out of 4 GMs just copy and paste an access to the maw in wow head which is no help and one told me to complete Patterns within Patterns on my main which I just did but yet still no access.

Is anyone experienced enough to help me figure out why I cannot access the zerith mortis skip quest? I have completed everything necessary.

Thank You!

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Have you completed the campaign or chosen the Threads of Fate skip for the leveling campaign? The article you linked showed it was available with the quest to choose a covenant in the log, so I wouldn’t rule out at least being able to choose a covenent as a requirement.

If you didn’t complete the campaign, see if Roh-Tahl on the eastern platform in Oribos has a dialog option to choose Threads of Fate. If not, you can try party syncing with a lower level character to see if that gets his dialog option to pop up. If that doesn’t work, then the next thing to try is finishing the campaign.