Jane Everyone in my guild is unable to withdraw any of the gold in the guild bank and even try and I am the I am guild master. The guild bank should have xxx.xxx gold xx silver xx in copper in it. None of any of the active member can get any gold guild. The last withdraw That was on Sunday the 4th of August 2024
3 days ago
Tuzlarhan
Hello Jane,
Specialist Game Master Tuzlarhan here, or Tuz for short.
Sorry to hear you’re dealing with this guild bank issue. We are aware of an ongoing issues with bank withdrawals and our developers are working to get this fixed. We have an article up on our support website and I’ve added your report to the list.
Hopefully this will be resolved sooner. I do not have a way to help with the gold currently.
While I’m unable to help I still hope you’ve had a great day so far. If there is anything more that you may need help with in the future, please feel free to contact us again. I wish you luck and take care.
3 days ago
This ticket has been marked as Answered.
2 days ago
Jane
So what am I to do now my whole guild cannot take any gold out to buy anything ? How long will we be force not to use the gold in the guild bank ?
3 hours ago
Recklezzer
Hello there,
Lok’tar my friend! Recklezzer from the Halfhammer tribe greets you.
In this case, sadly the best option will be submitting an in game bug report, this will provide more data to our team and will help to speed up their investigation, they will then provide further assistance if possible.
Do not hesitate coming back to us if there’s any further question and stay safe!
May your blades never dull.
Lok-Tar Ogar!
GM Recklezzer
3 hours ago
This ticket has been marked as Answered.
6 minutes ago
This ticket was marked as Resolved.
moments ago
Jane
You still didn’t tell me how my guild going to withdraw gold from the guild bank I have done everything from having everyone in the guild to change their password . So in other words you are saying my guild is sh_te out of luck. Thank you for all the great answer Blizzard gave my guild with this problem. We will be remembering this when it come to renew our membership and be telling all our friends this also on weather or not to buy the game and play it.