Another day, another full day of maintenance with zero explanation to paid customers.
Why does blizzard not post details about WHY there is a major outage occurring with little notice? I don’t care if there are occasional full day outages but not even giving minor details about why that is the case is just absurd.
In any large tech company you usually have some level of blog post/etc about major outages that impact customers. I know blizzard is still 10-15 years in the past on the tech curve but this seems like something extremely easy to do…
Prepare for the stans to come at you saying ‘it’s perfectly normal to have surprise 8hr downtime for a paid service with little to no warning or explanation’
10.0 is ~10-12 months away
COVID has nothing to do with an 8 hour maintenance. That was an excuse 2 years ago but not today.
What does a war have to do with a game company thousands of miles away posting a status about why they’re doing 8 hour maintenance with a day’s notice?
Snow and fire hardly impacts the ability to post a status report as to why you’re doing extended maintenance.
Maintenance has been every Tuesday for literally 17 years now. It’s far past time people actually get it through their heads that it isn’t a coincidence at this point. Don’t plan your gametime around a Tuesday morning/afternoon even if “most” times it’ll actually be available.
And 100% if Blizzard actually did communicate the issues with us, all it would do it make Karens and male Karens like you jumping out of the woodwork giving your nickle worth of free advice and heaping mounds of criticism on all the things they could have and should have done to prevent this or do it better or yadda yadda.
I really wish Blizzard would talk more about the inner workings of WoW. I bet there is a lot of cool stuff for those who enjoy this kind of tech stuff.
