On login screen my transmogs are correct. In game I have had the same gear appearance for like a year. Cant make them update in game. Any ideas?
Trying clearing your WTF folders and disabling all addons.
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Ya i dont have any addons. IS there a way to check for old ones that aren’t showing up in game? ty
On the character select screen, hit the options or menu button in the top bar from there you can find “addons” listed. That will list any old addons you may still have installed. Disable them and make sure the “Run out of date addons” button isn’t selected.
You can also do this from the in-game menu. Hit escape, then addons.
yes i tried all this. from select screen or in game, the menu has options, macros, etc. But nothing that says addons. Its weird.
That’s a really weird bug you’ve got going on there. Maybe try the repair tool or reinstalling the game. 
Are you by chance trying to transmog an appearance to a Legion artifact weapon?
I know sometimes that transmog can be wonky with trying to transmog a mainland/offhand to a 2h artifact appearance and vice versa.
No. I looked everywhere. All my transmogs in game are from years ago. Sometimes they work, but never the helm. I can’t find addons anywhere now. Not under menu, not on login, not in game.
I suggest posting in the Bug Report forums. Maybe someone there can help.
I’d also open a ticket. I know the GM can’t do anything about it but perhaps through a bunch of back and forth with them you can get an answer/fix.
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I too having same issues, my chest piece is showing overalls, instead of what its supposed to be on my female goblin DK.
I was experiencing the transmogrify issue as well. Go to your Character info. icon at the bottom right and hover your mouse over the item that will not transmog. For me, it was my boots. All my gear was leather except my boots. My boots were cloth. While my character role can wear cloth, my transmog collection was primarily leather with a few cloth options. Once I switched my cloth boots for leather boots, the issue resolved and I was able to transmog the boots. Sigh… I can’t even begin to tell you the mental frustration and the shock this has caused. Here is a thank you to my husband for pointing the cloth boots out to me.