After submitting a ticket and the GM’s confirming it should have given me the appearance, I transferred 1 helm item to the catalyst mainly for tier set but also was very keen on the normal track transmog version of the helm , I did not receive the transmog appearance at all and the GM’s in my ticket said to submit a bug here cos i definitely should have got it and am still wondering why it won’t appear
for this character not my paladin lol
I’m just going to assume it’s what you’re currently using. You catalyzed a pvp item which means you got the pvp gladiator appearance and not the normal mode appearance.