Transferred Characters not Searchable Armory

I transferred my my paladin Mercinary and my mage Mercinarry a couple of weeks ago to the Illidan server. Both are not searchable in the armor nor have an updated portrait even though I’ve been very active on both characters. Please repair.

i just Transfered my Shaman form stormrage to Frostwolf and im having The same issue i stayed logged in for more then 10 min but its not updating

Same. This character hasn’t existed in over a week. Faction swapped and server transferred and now the armory shows a black silhouette where my character should be, and is not searchable.