Not to be a negative nancy...
But Blizzard doesnt care.
You are writing this from a place of hurt.
To them, you are invested, so they will hurt you.
You will write something out of anger, and to them, you are invested so they will consider it the way forward.
This isnt a mistake. This isnt Blizzard not resonating with their fans.
Blizzard does bad things to Night Elves because it gets fans upset.
It gets Horde fans riled up and mean and trollish.
And this is by design. Because people are engaged. You want change, then dont be engaged