Two days ago I tried to transfer over 36K badges to my alt and they’ve all gone missing. I’ve submitted a couple of reports now and have gotten no response nor have my badges been restored. I keep checking back every day on the alts they were sent to and from and they’re still missing. I even have screenshots of my currency transfer history and can show how much was lost and when, but I don’t even begin to know where to send this stuff to get someone’s attention to fix this.
when you file a ticket, reference that they are logged in the currency transfer log. GM looked at mine and gave me back 35000 badges.
I lost 9k Tuesday night. Submitting an in-game ticket, under “items & mail” and “other” got me to a GM who both understood the issue and was able to restore my lost currency. With 24 hours I had it in the mail of the toon to which I had attempted to transfer those funds.