Have watched the avg. queue time go from 7 min down to 4 min in the past 30 min of sitting in the queue. This happened with heroics when they opened…took <1min to get into the first one and then infinite queues started.
I know there’s no way for me to tell if it’s bugged or not but given that queue times aren’t this long even at the end of a patch when less people are playing that’s my best guess. And if it isn’t bugged then the fact that the avg time went down while I was still in queue is at least a display/visual/data bug of some sort.
edit: Just logged to my fdk, got a <1min queue. So a character specific bug I guess.