Hey! This is a rehash from my post in the General Forums but will also post here seeing as I suspect this might be a bug.
"Hey, so I don’t know if this has been addressed or if its a bug at the moment, but I recently got a hero track item from the box for doing Black Temple Timewalking and it is not letting me convert this piece into tier.
For reference, this item is Garments of Temperance, a Chest piece that is a drop from Gurtogg Bloodboil in BT. It is a Hero Track item.
But I also looted some shoulders, Blood-Cursed Shoulderpads, that are Champion Track and I can convert those into tier.
Is this specifically a bug at the moment or is this intentional?"