Three Battle.net sub folders in bnet file directory

Hi there, hopefully a quick question.

Is it normal/necessary for me to have 3 separate numbered subfolders with what seems to be identical files in my Battle.Net folder? Can I delete any of these? I’m having very large FPS drops randomly af and trying to figure it out
Battle.net Parent Folder
12421
12428
12437

Yes that is normal and leave them alone :slight_smile:

Hi Wightwash

Let’s troubleshoot these FPS drops. No hacking game files for you. First we should take a look at your DXDiag system report:

The second section of page has DXDiag report instructions - we don’t require the MSinfo report.

That will be a wall of text. If you have issues pasting on the Forum here go ahead and put it up on pastebin.com. Provide the link code portion of the URL - example below.

(The green bold portion at the end of this example link: https://pastebin.com/**Qk28Ed1P** <=== this code)

Alternately you can place the link in a Preformatted Text box. Paste the link in the chatbox - then highlight it. Click the preformatted text button along the top of the chatbox - looks like this </>

Will look like this example afterwards:

https://pastebin.com/xxxxxxxx

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Next we will want to see a HWMonitor report:

Download HWMonitor here:

Free download is along the left side of page - called “Setup - English”

Open it on desktop - go play for a few minutes fight some mobs then tab out. Take a screenshot of the tool. Scroll down on tool to get the rest of the outputs then take another screenshot.

Upload those to Imgur or a similar site. I use http://postimages.org/

(Remove the beginning of the URL link to post on the forum - the http portion should work - or paste the link in chatbox then highlight it - click the preformatted text button along top of chat box - looks like this </>)

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DXDiag pastebin 9zn5DXLA

&

imgur HWMonitor result SS

VNO2THI

You are hitting 100C on the processor cores. I can’t see where the Nvidia is at you would need to scroll down on the tool then take a screenshot of those. I imagine that is hot as well.

That would be your random FPS drops. Things are throttling back to save themselves.

well I was streaming when I took that SS, I will get you a more regular usage one, I’ve monitored cpu and I’m not pushing 100 or close when they drop. sorry if that’s misleading I will get a new SS under normal load soon. medium settings shouldn’t max out an i7-7700

Yes I would want to see one after the throttle down has occured - while you are playing on your normal settings. Get me the screenshot of the Nvidia outputs as well.

wdym by Nvidia outputs?

Disregard that Wightwash. I checked again - I didn’t see the Nvidia graphics temperatures on the first screenshot you provided. Run things again this time on normal play settings. Let’s see what the HWMonitor shows there.

I off forum here for awhile. I will check this later today.

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YRrRee3

updated imgur link w/ hwm results under normal load

Edit: Tratt??