"This character is temporarily unavailable. Please try again later."

Support Technical Support
1

When I try to log in to my character, I get an error saying “This character is temporarily unavailable. Please try again later.”

I did a Google search and found this: https://us.battle.net/support/en/article/10581

I tried everything in the list.

  1. I reset my UI but it did not work.
  2. I scanned and repaired my WoW client but it did not work.
  3. I tried the self-service stuck character option many times but it did not work. I get an error saying " Oops! It looks like something went wrong. We could not complete your request. Please try again or submit a support ticket if the problem persists."

I tried looking for an option to call customer service or live chat with them but I don’t see that anywhere.

Can anyone please help? I am really at a loss. I have no idea what to do. I tried making a ticket but my tickets just keep getting marked resolved when the character stuck option doesn’t even work.

2

The stuck self service has a 8 hour cool down. Best to use it when you are not logged into the game. Since it is a web service.

Lethwort
Durotan
Shadowlands
Level 14 Worgen Druid
Eligible Now

Also will display if the toon could be moved. I used the self move Monday of this week.

If you tryed several times … Might find a differnt ticket name.

Can you remember when and where you were in game to have your current error message to display?

Lastly … Call center is for limmited account billing and account issues.
Even if you got though to them they most likely would not be able to help with in game issues.

I now see your tickets are being closed, but what are your tickets reporting back to you.

Just a player … Good luck.

3

I was in Un’goro. My character shows that the stuck service is available for him but it fails when I try it.

4

Try another web browser, or pop up blocker. Antivirus also might stop the service. Restart computer and try with battle.net to get to the site.
I did mine on my phone with computer shut off.

5

I’ve tried on two computers with all three browsers (Chrome, Firefox, and Edge) as well as my phone :frowning: No luck still.

I also just confirmed and it was able to successfully move one of my other characters. So it’s a problem just with this character.

6

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