There needs to be equal action against players who just randomly report people to disrupt their game

[Delimicus-benediction]

@Anachronos-shandris

You forget that mass report is just a “not automated system” that just “automates” you off line and silences you.

Blizzard has never claimed there isn’t an automatic chat mute. To the contrary, they somewhat frequently talk about it on the CS forum:

@Vrakthris

The only automatic action that will result if they continue to receive reports is that they may be temporarily squelched while related reports are reviewed. That squelch can last 24 hours and can be appealed. If chat is found by a Game Master that violates our policies further action may be taken which can include a temporary silence or suspension from the game.