Theater Troupe Bugged - got chest without participating

It was about 3 past the hour and I went to do the Theater Troupe event, the giver wasn’t there yet then phased in as ““unknown”” then had a real name, I signed into the event and tried to pick up the quest as well but it never seemed like it picked up. Another player nearby was running in place. I decided to give up on it and went back out on the road when the event gave me a novice chest even though I never moved into whatever spot I needed to go to participate in the event. Game let me mount but not fly. Evereything very laggy so I logged out. No particular reason that I know of that the Isle of Dorn should be laggy with the new content elsewhere.

This is me again. Apparently this post was made under a random classic character that I made a while ago rather than the name of my main toon or something attached to battle tag. So if you have more than one toon it apparently picks a random name that you played a while ago?