11/06/2018 08:57 AMPosted by OnorlusNo one said running a company is easy.
Ah. So you have no solution.
Then why are you complaining?
Ah. So you have no solution.
Then why are you complaining?
of course they have the right to do whatever they want with their intellectual property as long as it doesnt break the law.
and of course, customers can voice their opinions of the product.
in both cases, they are forms of free speech and freedom of association.
if they decide they dont want to make some games for western gamers, they have the right to do just that. and western gamers have the right to submit their
dislike of the idea.
neither side is in the wrong (just one is cutting off its own nose to despite its face. and the other is saying......nooooo, dont do it. )
and of course, customers can voice their opinions of the product.
in both cases, they are forms of free speech and freedom of association.
if they decide they dont want to make some games for western gamers, they have the right to do just that. and western gamers have the right to submit their
dislike of the idea.
neither side is in the wrong (just one is cutting off its own nose to despite its face. and the other is saying......nooooo, dont do it. )
Yeah, except...there’s actually a lot of agreement.
Time gating = bad
GCD = bad
Diablo Immortal = bad
I could go on, but you get the idea.
And Blizzard doesn’t “compromise” so much as they go out of their way to act like they’re giving you what you want when they’re really wrapping it in two middle fingers.
Time gating = bad
GCD = bad
Diablo Immortal = bad
I could go on, but you get the idea.
And Blizzard doesn’t “compromise” so much as they go out of their way to act like they’re giving you what you want when they’re really wrapping it in two middle fingers.
11/06/2018 08:55 AMPosted by Tinúviel
You need Audi, and other companies like it, because if you live in the United States like I do you have almost zero public transportation options available.
You need a car to get around, Audi provides the car, you buy it. This isn't hard to grasp.
Yes. We need cars. But it doesnt HAVE to be an Audi. So if customers are not happy with Audi, they buy their car from someone else. Meanwhile, Audi folds.
So who needs who?
OP you're going to have a really rough time out in the real world... /facepalm
#thecustomerisalmostneverright
#thecustomerisalmostneverright
11/06/2018 08:50 AMPosted by OnorlusYou own a company that makes toasters. You have many customers. But over time, a large portion of your customers ask for a waffle iron to go with the toaster. You have the opinion that your customers don't really want it or need it, so you stick to your toaster-only product.
But that's not what people are asking.
They want a toaster that makes perfect toast (for a vast spectrum of "perfect") in 5 seconds.
"Blizzard, why can't the toaster clean itself?"
"Blizzard, the cord is too short!"
"Blizzard, it takes too much power!"
"Blizzard, my toast doesn't fit!"
"Blizzard, I hate chrome appliances, why can't it be fuscia?"
"Blizzard, I don't have room for a toaster -- this isn't fair."
"Blizzard, I can't eat bread, how dare you make toasters."
All players are equally entitled ones.
Hardcore players feel more entitled but they get more by increasing the difficulty; that doesn't mean they are entitled to anything more than the rest of us.
Hardcore players feel more entitled but they get more by increasing the difficulty; that doesn't mean they are entitled to anything more than the rest of us.
11/06/2018 08:59 AMPosted by ZeropointtYeah, except...there’s actually a lot of agreement.
Time gating = bad
That's just on the list of things like "the rng", "dazed effects", and "repair bills for deaths". They are things that aren't popular, but generally necessary for the game.
So no, people don't agree they are "bad". They only agree they are annoying.
Plenty of people still see h ow they are necessary, even if annoying.
11/06/2018 08:46 AMPosted by ZeropointtYou’re absolutely right, OP. But you’re still going to get a whole lot of responses arguing that, essentially, you should just be quiet and be happy with whatever you get because you’re not as important as you think you are, and your business and money isn’t as important as you think it is.
Some of these replies will come from Activision stockholders.
Want some fresh tinfoil to reinforce that hat? Sheesh, what a load of nonsense.
You play for what they OFFER the game to be......it's not you pay and then DEMAND what you want the game to be. If you don't like how the game is being OFFERED, then don't pay. It has nothing to do with importance versus non-importance. They've got the game fleshed out already for this whole expansion cycle, and that's the playbook they're going with. Now you can pay to play with that playbook, or you won't. No one player is more important than another, and no one player dictates what Blizz does, or does not do. We're seen as equal from their eyes, a player is a player is a player.
11/06/2018 09:00 AMPosted by OnorlusYes. We need cars. But it doesnt HAVE to be an Audi. So if customers are not happy with Audi, they buy their car from someone else. Meanwhile, Audi folds.
So who needs who?
It's called capitalism. We need each other. These are concepts that seem to be beyond you, unfortunately. You offer complaints and say that they're not listening to you - they are. They're also listening to people who directly disagree with you, and making the choice that better affects the most people, like any company would. You have no solutions, only complaints. If you're not offering actionable feedback, you're not fulfilling your "role" in this relationship.
Entitled is a stupid word to use. Blizzard listening to feedback is what I think you want as a paying customer.
11/06/2018 08:54 AMPosted by OnorlusYep. Because if enough Audi customers do not like the product and go somewhere else, Audi folds.
So who needs who?
Just quoting one of these, but as someone who is getting their MBA, this is an extremely reductive view of business. It isn't that binary, and the anecdote doesn't really apply.
You aren't really looking at it from a perspective of market changes and the advantages a company that only makes one thing has over companies. Players are only entitled to what the company says it will provide.
If someone doesn't want what a company provides, they are welcome to move on to another product. However, what you aren't seeing is that as one player leaves, it is possible that the new product appeals to a new customer/player.
TLDR - Nothing is that clear cut in business. When you say that "It is hard running a company," you are referencing the idea that it isn't that simple. Not sure I get the argument you are making if you appreciate the complexity.
11/06/2018 08:51 AMPosted by SnowfoxLike, instead of sticking to their toasters - they should also make waffles?
I totally support a World of Warcraft subscription coming with a waffle of the month delivery service.
Totally.
11/06/2018 08:21 AMPosted by OnorlusAnd because of that dynamic, the players are entitled.
But what are you entitled to?
For paying Blizz you are entitled to access the game servers and play the game (in accordance with the ToU).
Along with that comes the privilege of offering comments to the dev team on your likes and dislikes about the game.
But you are not entitled to any specific in game items and rewards. You must gain them by regular gameplay as the game is designed.
11/06/2018 09:07 AMPosted by Cognyack11/06/2018 08:51 AMPosted by SnowfoxLike, instead of sticking to their toasters - they should also make waffles?
I totally support a World of Warcraft subscription coming with a waffle of the month delivery service.
Totally.
I am.. not.. opposed.. to this waffle delivery system you're proposing..
But they’re not “necessary”, they’re just what Blizzard wants.11/06/2018 09:02 AMPosted by Snowfox11/06/2018 08:59 AMPosted by ZeropointtYeah, except...there’s actually a lot of agreement.
Time gating = bad
That's just on the list of things like "the rng", "dazed effects", and "repair bills for deaths". They are things that aren't popular, but generally necessary for the game.
So no, people don't agree they are "bad". They only agree they are annoying.
Plenty of people still see h ow they are necessary, even if annoying.
Yes, RNG is “necessary” in a game, but that’s not a binary choice. There’s a difference between having a handful of raid mounts and World Boss items with low drop rates, and applying that formula to literally everything.
They’re not the same thing just because they both use “RNG”.
11/06/2018 09:00 AMPosted by BåkkagOP you're going to have a really rough time out in the real world... /facepalm
#thecustomerisalmostneverright
I am fortunate, and sometimes cursed, to be running my own small business... a bowling alley.
I am able to use an oil pattern that can make it easier or harder for people to bowl higher scores. My choice.
Years ago, people practiced to be a better bowler. Now, they want to walk in, bowl high scores, and leave. No one wants to practice anymore.
Years ago, I had a tougher oil pattern than almost every other bowling alley in the area. I was a firm believer that you should PRACTICE if you want to be better. And more practicing meant more revenue for my business.
My customers disagreed and started to go elsewhere to bowl. I had 2 choices: Make my oil pattern easier or continue to lose customers and close my doors.
I'm still in business. So who needs who?
11/06/2018 09:03 AMPosted by Tinúviel11/06/2018 09:00 AMPosted by OnorlusYes. We need cars. But it doesnt HAVE to be an Audi. So if customers are not happy with Audi, they buy their car from someone else. Meanwhile, Audi folds.
So who needs who?
It's called capitalism. We need each other. These are concepts that seem to be beyond you, unfortunately. You offer complaints and say that they're not listening to you - they are. They're also listening to people who directly disagree with you, and making the choice that better affects the most people, like any company would. You have no solutions, only complaints. If you're not offering actionable feedback, you're not fulfilling your "role" in this relationship.
actionable feedback::
solve the issue about scaling up and down between all devices/platforms. make the game once and everyone can play it, regardless of platform or screensize. but the difference here is, if they selected mobile for the microtransaction inserts, and that deviates dramatically from former diablo games, well, yeah, people who are accustomed to paying once and playing the whole game are gonna be upset.
it's a no brainer, actually. imagine if they decided to charge separately for raid rezzes or dungeon rezzes in wow.
I need to clarify something.
I am not implying, nor do I believe that all of the issues important to the customers are valid. I also know that no company can make all if its customers happy.
I am simply stating that in the entertainment business, the customers can survive and indeed still get their entertainment fix WITHOUT Blizzard. But Blizzard cannot survive without their customers.
And if you think you know what's best for your customers, you had better be right.
I am not implying, nor do I believe that all of the issues important to the customers are valid. I also know that no company can make all if its customers happy.
I am simply stating that in the entertainment business, the customers can survive and indeed still get their entertainment fix WITHOUT Blizzard. But Blizzard cannot survive without their customers.
And if you think you know what's best for your customers, you had better be right.
The bottom line is that Blizzard...just like all companies, big and small, forever and ever...has only started listening when they start to feel it in their wallet.
So who needs who?
So who needs who?