When I hover the mouse cursor over the monk class’s “essence font” skill, the game freezes and doesn’t come back.
Such problem started from the last 9.1 patch.
I noticed this problem because my main character is currently a monk.
I also tried to create a macro, but now strangely the game isn’t recognizing this single skill, unlike all the others.
I created another monk alt (test character) and the same problem also happens with him.
I changed the mouse, uninstalled all addons, undid all game settings like hotkeys of all types (camera, all action bars…) and interface (sound, video…) to default but nothing worked. Lastly i formatted the computer. But the problem persists.
I don’t do anything at all, I just hover the mouse cursor over the “essence font” skill through the grimoire or through the action bar and the game freezes endlessly - i tested this situation in the all 3 specs - tank, dps and healer.
Now, my computer is formatted, i i’m playing without any addon and absolutely all my settings are reset. I don’t know what else to do, I believe the problem is not on my computer because the game is working perfectly fine, it only freezes IF AND ONLY IF i pass the mouse over this single skill. All other habilities and all other possible aspects of the game are perfectly fine.
Possibly this problem is server-based, i believe the game enters some kind of loop when accessing the ‘#showtooltip’ of the “essence font” skill, at least in my account.
Just to note, this is completely unnecessary in just about any troubleshooting situation outside of a corrupt operating system. At the very worst, one might need to re-install WoW, but even that is quite rare and generally done unnecessarily. Formatting a computer is a last-ditch effort when the OS (Windows, etc.) will not boot or perform normally.
Formatting isn’t done to fix one application, like a game.
Make sure you didn’t re-install an addon manager after your format, otherwise there’s a possibility it re-installed all your addons automatically, including whichever one might be causing the problem.
Please make sure any addon managers are disabled or uninstalled, then perform a full UI reset without reformatting or reinstalling anything.
Check to see if the problem persists.
I honestly don’t think so, otherwise every one of the hundreds of thousands of people that play a Monk would be having the same issue, and I don’t see any other reports besides yours, both here, and “out there” on spots like Wowhead, Reddit, Twitter, etc.
This very much seems like a corrupt UI issue … though I know you said you re-formatted and re-installed, I am not sure where else to go with this. Maybe someone else will have some insight.
Meanwhile, just out of curiosity, what happens when you “/cast Essence Font” (no quotes, of course)? The spell should cast; does it?
When i create ‘/cast essence font’ it works normally, and i can cast.
But when i create the macro:
#showtooltip
/cast essence font
The macro is created but it crashes when i mouse over its symbol.
I cleaned the action bar and put the macro in the place, so the game wont freeze accidentally if i hover the mouse over. But i still cant acess the tooltip.