The Disappointing Communication Failures

Community General Discussion
1

Blizzard’s communication as a whole has continued to regress. A stellar example is a deafening silence over Remix weapon arsenals.

Time and time and time and time again, on these forums and many other places, players have made requests to hear something, anything about whether Remix weapon arsenals are going to happen.

Even on the Community Council, where communication is supposed to be better, we have a thread about that that has remained unanswered:

How hard is it to just say “no,” or “it’s under discussion,” or “yes,” or…anything really? It’s a total joke at this point.

How many times over the years do people have to say that radio silence is awful?

What happens in a marriage when communication sucks? Divorce. What happens to employment when communication sucks? You lose it. What happens…anywhere where communication sucks? Things go wrong.

Why, again, is communication so terrible with Blizzard? Why is it so hard to address a topic that has received an absurdly high amount of (non-Blizzard) attention over the past couple months, even if the response is a one-word “no?”

I think it’s painfully obvious that, in the case of weapon arsenals, the answer is looking to be “no,” but why couldn’t Blizzard just say it outright?

Looking to another communication failure (non-Remix): Why was the end-of-season notification, with exact dates and what could still be done during the post-season, given so late? People were given a whopping 6-day notice. Sure, they said something a couple weeks earlier along the lines of “soon” (without any decent elaboration on what goes away when S4 ends), but why is it so hard to just give concrete information anymore and with ample notice?

Are we really supposed to believe that Blizzard has no idea ahead of time when their own seasons are going to end and what they’re going to take away as a result? Or should we just believe (because it seems like it at this point) that they just don’t care or make up crap on the fly? How hard is it, a month or so out, to say “The season is ending on [insert exact day here] and here’s a list of things that are permanently going away” to keep people informed, instead of having players try to figure it out for themselves?

The communication with this company got noticeably better during SL, but now it’s gone backwards and is once again awful. It’s beyond mindboggling why this keeps happening over and over and over.

9 Likes
2

Just like in the past
“pathfinder will be released…” when we feel like it.

business as usual.

3

This reminds me of work where I am doing 5 different things and someone comes in to ask me something inconsequential. I’m busy come back later is the only answer to that question. Blizzard is getting ready for an xpac and Warbands, they are busy. Maybe they can put it on the trading post in the future.

5 Likes
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Think a little bit more. You, as a viewer, don’t get to call into a soap opera and demand that a character gets killed off. A relationship with WoW is not like a marriage, even if you are in love; it is one-sided. The channels of communication shift all of the time with new technology changing and such. And, to be honest, these forums were never meant as an avenue to the designers – they are here for entertainment only with threads about tails on worgen or imagining a tank that looks like a rabbit.

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High priority stuff as they work on finalizing the release of an expansion

Padding word count for some reason?

I think you need to spend some time outside.

Also, I’d say blizzard’s communication has improved overall quite well, if for no other reason than the reality that we have an idea of what the next four years of this game is going to look like. They stayed true to their roadmap over the course of Dragonflight and I think that’s awesome

6

The fact that you need a “no” speaks volumes. Some of you expect this company to cater to your communication needs and thats not how this works. Their silence is enough to justify they aren’t going to do anything. Why drag it out and make yourself so distrought

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I am pretty sure weapon arsenals aren’t going to happen. If they do, it will be the very last week of Remix.

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dont go look at the druid beta forums then. theres 0 communication to the point people would prefer if blizzard just came out and said we dont want you playing druids.
they want feedback but never use it and they keep saying there trying harder to get better at communicating but always show that their worse every time they say this

3 Likes
9

Is this something Blizzard said was coming to Remix ahead of time? In that instance, I could see Blizzard being under some kind of obligation to say something.

But if this is a situaton where a few players came up with the thing, convinced themselves that it was the best idea ever, posted it in a forum thread, and then got angry when Blizzard didn’t drop everything to validate their cry for attention…go touch some grass, dork.

4 Likes
10

From where I’m sitting this is exactly what it looks like.

11

this is becoming a theme.

cc poster doesn’t get what they want.
cross-link thread gets created in gd to imply blizz are big meanie heads.

:thinking:

2 Likes
12

Exactly what it is.

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Pretty much, in ReMix you can buy all the gear transmogs but not the weapons. You have to make a few classes to get all of the looks. People started saying that it would be nice if there were arsenals for the weapons or if the looks were on the trading post. Now it has become “Blizzard is ignoring or cries!”

14

Probably too busy.

Also, Blizz loves to be secretive. And let’s not forget how bad the community can be when having a conversation

:ocean: :milky_way: :ocean: :milky_way:

15

Well when they do communicate with us, people tend to “roast them over an open bon fire”. So I can’t imagine why they communicate less.

1 Like
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Blizzard accepts feedback the same way I take feedback from electric scooter reviews.

Okay, it’s either good or bad right now, let me check back in 2 years when I can actually afford to act on something.

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Part of what some of you aren’t understanding is that with this limited time event that have a great deal of shared appearances IDs that are specifically available during this event.
As far as we know currently there is no other means of obtaining them now from any other source or even in the future.

When you create items that are available for a specific duration, giving your player base the means to collect them in a practical and reasonable manner, should matter.

Currently many of these items require dozens - 100s of LFR queues, dozens+ of normal, heroic, mythic clears. That in itself isn’t the worst case scenario.
When it becomes such a wide spread desire from every community in the game, within the game, to simply inquire if a means of collecting these items (which should have been baseline accessible from a vendor or reliable means), and expect a response. It’s not to much to ask, is it?

If you’re going to create limited time content. Administer it. If the answer is, no. We aren’t adding Arsenals. That’s great. We now know and can plan accordingly.

Every discord, most communities I participate or engage with. They are all talking extensively about Arsenals / weapon drops. It’s not a niche amount of players asking. It’s most people.

4 Likes
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I assume this is a rhetorical question.

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Don’t just assume that people don’t understand. We do understand but many people are just not that obsessed with collecting every appearance. We also are looking at how Blizzard has started doing things. So most likely we will see those weapons on the Trading Post.

The other thing is that this is just not important at this time. It is important to you and some others but in the larger picture it is not important with everything going on. We are so close to pre-patch and the xpac that this may be at the very bottom of a list of issues to address. Lastly it is not most people just the communities you are in, which most likely share your same ideas on what is important.

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Except the forums aren’t and never have been a direct line to the development team. They’re a place for the community to chat amongst ourselves where we would otherwise have to use third party sites.

For the most part; outside specific circumstances; the devs don’t read the forums. It’s just for you and me to chat. Asking for dev responses among the playerbase is just screaming into the void.

As for your “many other places” I doubt the devs go out of their way to read your reddit posts.