The biggest issue I see with shadow is this constant clinging onto the past.
Any time Blizz does anything new with the spec, they also try to preserve the past version too so nobody loses. It results in this one step forward one step back pattern.
It feels like shadow can never truly change or do anything different because the past needs to be considered and preserved.
I think this issue is two fold:
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Players don’t like change
Players naturally don’t like change, however they especially don’t like when the change is not good. Blizzard has had a pattern with shadow of introducing changes that aren’t received well, and once feedback is given, they fall silent and seem to ignore it. While I understand players and devs won’t always see eye to eye, having an open communication about the changes, the reasoning behind them, and the overall vision Blizzard sees for shadow would go a LONG way. Even saying “We don’t have a vision right now.” And opening the discussion to players to help develop a vision would go a long way -
Lack of trust
Due to the above pattern, shadow players have developed a distrust of Blizzard when it comes to shadow, and in some cases an outright anger for what has been done. They don’t trust Blizzard to make good choices with the spec, or listen to feedback when it is given. I also think they don’t trust Blizzard to slow down and take the time necessary to really flesh out shadow so it could be well received. This has resulted in players wanting to cling to the past where they know shadow was ok, rather than trusting Blizzard to do something new. Better the devil you know than the one you don’t.
With The War Within, we’re seeing a new cosmic void theme emerge, and while I personally like it and think it could be the breath of fresh air the spec needs, I feel like it won’t truly change the spec for the better if player trust and confidence isn’t rebuilt.
I really believe shadow could be amazing, but it will take work on both sides. I think more communication would go a long way to rebuilding player trust, and confidence in Blizzard.
Communicating the big overall vision for shadow would also help give players some guardrails to consider when giving feedback. When we have no idea what shadow is supposed to be, it’s hard to give really good feedback that aims toward a central idea or vision. All we can give is “X works, Y is terrible” kind of feedback.
This lack of guardrails is how we ended up here… a shadow priest with voidform, devouring plague, dark ascension, mind flay vs mind spike, insanity, and all these other mishmash design choices.
Anyway I’m starting to rant so I’ll end it here. I want shadow to be great, I want it to be fun, streamlined, effective, a well designed with good utility and strong damage. But there’s a lack of trust in Blizzard standing in the way, and a sort of resentment emanating from players over what’s been done to shadow.
I really feel if Blizzard took the time to communicate with players what their overall vision is for shadow, and listen to feedback within the scope of that vision, not only would it help rebuild trust but it would give us players something to aim at so to speak. There wouldn’t be all this confusing clamoring of “X version shadow was best!” “No, Y shadow was best!”