For anyone who is still tackling this problem, I may have found the root of the problem and a ‘loose’ solution to it, if you will. Please note below.
- Tested on ‘Normal’, solo.
- The Eye is ‘phasing’, and its phase-zone is directly linked to its reset. The zone is almost exclusively the ‘circular’ pattern around its pedestal. Eye would phase out after a failed attempt but instantly reappear if you move beyond that circular-zone (ergo: the ‘reset’ or the zone itself is bugged).
- Stood as far away from the orb as I could while being able to interact with it; jump-ran (not “sprint”) while spamming the interact and moved a few paces beyond the circle-zone.
- Was able to hold onto the orb and walk it to the skull-door.
This is the only way I could complete a quest I had for it, and I can’t guarantee that it’s a 100% fix for everyone, however I would encourage that if you are able to manipulate how much distance you can make while retaining hold of the Eye without ‘dropping’ it (example: Disengage? Spirit Walk?), then try to do so to make it as far away from that circle-zone as possible and it shouldn’t reset. Let me know if you were able to achieve this!