Since servers are closing down, we’re being forced to empty our guild banks. We’re losing the gold spent on the bank tabs, and we’ll have to spend it again if we’re to open up a new guild bank on our destination server. I put in a support ticket. The GM responded with the following:
Game Master Urndanorm here. Thank you for getting back to us.
When it comes to in game gold expenses like Guild Bank Tabs, Armor Repair, and other non-item service related costs, Customer Support cannot provide a refund of what was spent in game.
While Game Masters can’t directly affect this kind of change into the game, we can pass along any ideas for improvement to the folks who actually program and design the game. I am going to provide this to them as a resolution to this ticket, but if you have any other ideas, or want to elaborate on any concept that you think needs it, it’s a great idea to post on the forums, or use the in game suggestion function to submit that directly.
why do you deserve to be given special treatment just because you chose to play on a dead server? i had to restart when i changed realms and factions, as did a bunch of others when they did that due to no faction change, but we didn’t get refunded our gold that we spent once we ended up having to abandon our characters.
and i had friends who “were totally going to make this their main game and do lots of raiding once we hit max level and have all these plans and stuff” and then quit after a month or so after i put in time to level on a faction i didn’t want to so i could play with them.
