Symbol of Hope

I’m 6/7 Embers of Neltharion. It says I can continue the story by accepting the quest Symbol of Hope in Aberrus, the Shadowed Crucible. But there’s nothing there. I read online that you have to have a Sarkareth kill for a certain quest before it shows up…but I’ve done that, and I even have the quest reward in my inventory, and the WowHead command to check for quest completion shows it’s finished as well.

I honestly have no clue what’s wrong or what to do, can anyone help?

so i had this exact same issue, turns out the quest starts with Alexstrasza at the tower of aspects