I just got an email that seems to be coming from a legit blizzard email (noreply@e.blizzard.com) asking me to complete a survey. That in itself did not seem overly suspicious, but here is the full text:
Blizzard Entertainment is constantly listening to its players to improve its games, apps, web services, and much, much more! We would like you invite you back to Azeroth for a remote study and hear about your experiences getting ready to travel to the Dragon Isles.
We will be providing each participant with a free 1-month subscription to WoW along with $50 Tango Card for successful completion of the study.
Please take this survey (which should take about 3-5 minutes to complete) by using the link below. We recommend using a desktop computer or laptop.
The tango card seems a bit out of place, but I thought I’d check in and see if anyone else had seen/heard of this. Also, where do I report scams like this (if it is one)?
Thanks
That doesn’t really seem real to me. I’m comparing it with my email but it never mentioned a Tango Card or saying the survey should take 3-5 minutes, it instead said: 10 minutes. Mine said this: Blizzard Entertainment is constantly listening to its players to improve our games, events, merchandise, and services. Please take this quick survey which should only take about 10 minutes. We value your feedback and appreciate your time in helping us understand our players better.
Don’t give your account username or password to anything. Blizz will never ask for that aside from logging into bnet or wow/other games.
What about “e.blizzard” seems legit to you?
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When in doubt, don’t click.
However, why would you think Blizzard would pay players for feedback? O_o
According to google (AKA Mirasol/Blue Posts in the CS forums), that is indeed the email they use for surveys. But it’s also easily spoofed.
yea got one for dragon flight but yea most of the time they would use a 1 or ! for the l or i
still kind of scary
Report ,that’s not Blizzard.
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Tango Card is an email gift card that can be used to pay research subjects. Internet access will be needed by the research subject to redeem gift card(s)
so a virus can be added to it with the link for the email
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I can confirm that the email address is indeed one they use. Now, whether or not that’s being spoofed in that e-mail, only you can tell by checking the headers of the email to make sure that’s actually where it came from.
As to the gift card, I’ve heard of Blizz doing this in the past too, however, I’ve never been lucky enough to get one!
but would they said something on the front page about this?
Of the website, no. These are usually very limited participant groups and not something that they tend to announce. Just imagine all the people that would start begging to get in too!
/runs to go beg to get in
I checked my Nigerian Prince buddy who handles all my finances and he says it’s legit. He said to make sure to give them your Social security number to for a chance at extra rewards.
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Yeah they def didn’t pay me when I did the d4 survey lol.
I’m sure the next email would’ve been, yeah we just need your cc info to verify your age/acc.
Yeah, thanks.
I did check the headers, which is what gave me pause. And though I hadn’t heard of tango cards before, the fact that they are used for marketing research also made me hesitate to just toss it out altogether.
Assume all unsolicited emails are scams
From what I could find online, the email address is legit (see Is this survey legit? - #6 by Ekon-wyrmrest-accord). However, the Tango Card (a sort of gift reward card) offer makes it suspicious, since a lot of shady hacker groups trade in gift cards.
If it were me, I’d skip it because it’s not absolutely certain the survey is legitimate. If Blizzard wants feedback from their customers, in my opinion they should have a link on the launcher or something like that where people can click on it, take the survey, and “enter for a chance to win” some sort of reward. That would be less suspect than a Tango Card.
For those wo don’t know what a Tango Card is, it’s a gift card service companies can use to incentivize their customers to provide feedback. Blizz (apparently) contracted with Tango to provide rewards to customers for survey responses. Rather than send Tauren Intern #408263 out to buy a bunch of Visa Rewards cards or something like that, Blizz (apparently) hired Tango to provide the gift cards.
That’s…not something I would have really expected from Blizzard. They’d likely do better if they stuck with game time, discounts on Dragonflight, or in-game rewards. Heck, if they said “Take a survey and we’ll give you half a million gold,” they’d have my attention.
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