Why is it so hard to submit a help ticket? Can’t it be made a little easier?
Support costs $$$.
Blizzards goal is to make as much money off of all their players as possible.
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Depends on what you’re trying to ask about.
If it’s about things that qualify as in-game hints or can generally be researched on fan sites… Yeah, that will be harder to make a ticket about.
What is the problem you’re trying to create a ticket for?
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It is designed to deter you from filling out a ticket.
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Many things people try to submit tickets for are things Blizz does not allow GMs to assist with.
If you share the issue, someone can tell you if CS can help, and if so, how.
This article goes over what GMs can and can’t do.
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It’s really not.
Hard disagree. 
They intentionally made it hard in order to reduce the number of unnecessary tickets. I’m willing to bet 75% of tickets are for things the GM’s won’t help with.
Kinda like when you call your phone company or cable company and they make it hard to get a live person lol
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