Been playing for a while and got my hands on a few supply crates, if I’m not mistaken they start dropping at around lvl 10. Imo they’re an “ok” adition to the game, but currently they’re very annoying to deal with in the inventory, and not much worth the trouble. This is what I dislike about them:
1 - Not being able to carry more than one - There might be a reason behind this, but I don’t know what it is, so it’s just a pain to have one already, then having to delete it, then having to loot the other again;
2 - Confirmation of looting - Every time one drops you have to click the window and click “yes” to loot it, why? Even when not in a group;
3 - Rewards are not that good (for most people) - I’ve been to multiple groups where “Everyone passed on Waylaid supplies: …”, so I’m not alone on this one.
A solution might be to increase the rewards and decrease the drop rate, like lockboxes, so it wouldn’t be as annoying and maybe people would actually be interested in it. Idk I’m not a game designer and it’s just my opinion, what’s yours?
I think it’s important to do them so you can get as much reputation as possible. I imagine the later phases will also have runes locked behind it so it’s good to get ahead of the game on things.
In blizzards eye a “fun discovery” is having to grind to honored to get a rune for a few classes. I bet the next “discovery” will be covenants.