Sundancer Mount

I have been 3 days many gliders trying to catch sun dancer mount even got stuck for over 8 hours in eternal falling to death to have on 1/25 land the mark 8 times and still not have the hold tight button anyplace in sight to the left as many video shows nor to the right. How many people have to complain before it gets fixed. I’m not cheating by getting it in auction house. I even ran clean up ipconfig renew release flush still nothing. I quit this game before cause of stupid stuff like this having to beg for blizzard to fix an issue while paying them over 100 a year