Subject: Resolution Issue in World of Warcraft on MacOS (1920x1080) Since War Within Launch

Hello Everyone,

I am experiencing a persistent issue in World of Warcraft on MacOS, which I believe began with the launch of the War Within expansion. For the past several months, I have been unable to play the game at my desired resolution of 1920x1080, and I have been unable to resolve the problem despite extensive troubleshooting.

Issue Overview:

I play World of Warcraft on an iMac running MacOS, with a native screen resolution of 1920x1080. However, when launching the game, it automatically defaults to 1692x952 rather than the expected 1920x1080. Even after manually selecting the 1920x1080 resolution from within the game settings, the resolution only changes to 1920x952. The game does not allow me to select the correct 1920x1080 resolution, and this issue seems to have started after the release of the War Within expansion.

Steps Taken to Resolve the Issue:

To resolve this issue, I have attempted the following troubleshooting steps, but unfortunately, none have been successful:

  1. Deleted All Add-ons: I cleared all my addons to rule out any potential conflicts caused by third-party modifications.
  2. Completely Reinstalled World of Warcraft: I uninstalled and reinstalled the game, ensuring that no corrupted files would persist.
  3. Reset My iMac to Factory Settings: I performed a full factory reset of my iMac, wiping all data, and set up the system fresh.
  4. Resetting the Interface: I renamed the Cache, Interface, and WTF folders to CacheOld, InterfaceOld, and WTFOld respectively, in an attempt to eliminate any configuration files that might have been causing the issue.

Despite these efforts, the resolution problem persists.

Additional Context:

  • No Resolution Issues with Other Games: I do not encounter any resolution-related problems with other games or applications on my iMac, indicating that this issue is specific to World of Warcraft.
  • Video Demonstration: For further clarity, I have recorded a video showing the problem. You can view it here: Video Demonstration of the Issue.

Request for Assistance:

Given that this issue appears to have emerged following the War Within expansion, I am wondering if it may be related to any changes introduced in the game’s graphics settings or configurations. I would greatly appreciate any assistance or advice you can provide to resolve this matter. I would like to return to playing World of Warcraft at the correct 1920x1080 resolution, as I did before.

Thank you for your time and attention. I look forward to any response and any potential solutions you may have.

Best regards,
Flokyh