Stuck on Retrieving character list

Anamelech-hellscream · February 26, 2025, 1:42am

Logged in and stuck on “retrieviing character list.” What gives?

Mikedup-tichondrius · February 26, 2025, 1:43am

Same here. D:

Hackrz-tichondrius · February 26, 2025, 1:50am

Same here.
Deleted cache folder.
scanned and repaired game.
restarted computer.
restarted router
purged IP.
deleted and reinstalled game.

Nothing works so far. still stuck at a black “Retrieving character list” screen.

Felbeer-stormrage · February 26, 2025, 1:52am

Also stuck on retrieving character list

Lazerchicken-agamaggan · February 26, 2025, 1:54am

Likewise here

Throwd-hellscream · February 26, 2025, 1:57am

Keep trying boys. After about 10 attempts, it DC’d me and now I am back in.

Patronshotz-tichondrius · February 26, 2025, 1:58am

Same, it’s been almost an hour. I’ve tried a multitude of things as well. Guess I’ll go back to playing Fellowship.

Zeraeya-moon-guard · February 26, 2025, 2:47am

Still having this issue. Is it realm-specific? I’ve got characters on Moon Guard and I know that realm was having issues earlier.

Vicktor-akama · February 26, 2025, 2:49am

same or I get into the game and it crashes… I have repaired the game and it still does the same.

Traggat-wyrmrest-accord · February 26, 2025, 3:07am

Also having this issue, stuck on black screen with ‘retrieving character list’ endlessly spinning

Bdsrogue-stormrage · March 4, 2025, 2:21am

Still having this issue as of 3/3. Sigh

Hurothar-area-52 · March 4, 2025, 2:31am

Same, same, same… oh so lame…

Flume-area-52 · March 4, 2025, 2:37am

me too, what the heck! is there a fix for this?

Jeckw-area-52 · March 5, 2025, 10:27pm

same here – i was using the client fine about an hr and some ago, now i’m stuck on a black screen.

Río-area-52 · March 5, 2025, 10:29pm

Same idk what to do lol, also the game super laggy

Ghouldahn-area-52 · March 5, 2025, 10:34pm

Unable to login as well on Area 52, sadly no update from Blizz on a fix…

Río-area-52 · March 5, 2025, 10:46pm

yeah im on area 52

Ahear-khazgoroth · March 23, 2025, 10:35am

This happened to me 3 days ago after disconnecting in the middle of a raid due to internet problems. I have tried everything including uninstalling all programs/antivirus/internet protection and battle.net + wow and reinstalled after deleting the folders. I have also done the character stuck service. Nothing seems to work.

Yes Blizzard support was not helpful even though they claim they are and that it is a privilege for them to take my ticket …

Bobbeh-area-52 · March 25, 2025, 4:05pm

Same issue here, deleted a character and boom. Black screen.

Overlycompnm-tichondrius · March 26, 2025, 2:52am

For anyone else here, i just did these steps and it resolved.

Open WoW directory
Delete WTF, Cache, Interface
Open WoW

The game looked a bit buggy when i opened it, but it loaded after a few seconds.