Stuck character

My chart is level 18 and I am stuck in the heart of acherus in plaque lands I have tried the unstuck thing multiple times and the don’t remove me I just want to be back in stormwind please help I can’t use stone

Did u click the link at the botom of the character stuck screen to have a GM manualy move u.

Yes multiple times they do nothing

You’ve tried to use the self-help multiple times, I’m not seeing a proper ticket.

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I don’t know what to tell you I have and it says they will email me but never do

Did it give you a ticket number? It’s a link, it’s not the self-help portion.

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I got nothing they never emailed me

If you submitted a proper ticket, should show on the submission screen.

You have two in process in the system. Sometimes it can take awhile.

BTW, you might want to consider asking for a namechange on that character. Not terrible, but it is one likely to get pinged if reported.

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I just asked for help it’s been days I have always had this name I use to play years ago

Not referring to this one, I’m talking about the one that is stuck.

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I am not worried about that since I can not play on it can you help make it happen or not

Check now.

What you do NOT what to do is repeatedly try the self-help process. That can snarl itself with too many requests.

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I wouldn’t be on here if that worked would I omgoodness

Did you check the character?

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Yes she is still in the same place back in the day we would get a hold of you all and it worked now I have a character I can’t play and no one to help me

At the bottom of the self help screen you should see I still need help. Click that link to submit a ticket for a GM to see.

Your level 18 should be in Stormwind.

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It is done now thanks

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