Stuck at Retrieving Realm List

Support Customer Support
22

same issue getting stuck at retrieving realm and then disconnect with WOW51900118 error

23

When you have to set the forum as your homepage to see if its you or just server issues (facepalm)

1 Like
24

Having these issues too, Most of my toons are on Duskwood. Have tried deleting my cache folder in explorer, logging out and back into BNet client, and restarted computer, no resolution to this issue.

25

I had the same issue and then when I restarted the launcher I got in…

26

Can confirm this is happening to me. First log in for the day.

27

Same issue, hopefully it is fixed soon!

28

Slow day for ya?

29

I’m also having this issue. I get to retrieving realms and then disconnected

30

I also can’t log in.

Restarted bnet and nothing changed, going to reset router and pc and try again.

31

Highly doubt everyone that plays wow is having a router issue and/ or needs to clear pc files. LOL

32

Was having the same issue but after restarting my Battle.net app/launcher I was able to log in. not sure if it was the fix or luck but I’m in.

33

Same issue, failed at retrieving realms list

34

I am also having this issue. I have closed & reopened bnet. I get to the realm connect page & then it disconnects. The error is WOW51900118. I don’t remember if it is Lothar or Proudmoore that my last toon was used yesterday.

35

Me? I don’t work for Blizzard, so I am not sure what you mean. I replaced two bicycle tires and tubes on a Vintage Raleigh 3 speed and put a pot roast in the oven. So personally I am reasonably busy.

Just saying that once Orlyia has info - as this now seems to be impacting quite a few people based on the GD thread too - she will update. That is what they always do.

4 Likes
36

Have restarted BattleNet and WoW numerous times. Error code: WOW51900118. All other internet services are working normally. This started right around 10 am PDT. (Thunderlord US)

37

Same issue here on Garona. I restarted everything, including using the task manager to close all of the related processes. Not on this end imo.

2 Likes
38

rn I’m just trying through the launcher, it says WoW has an update so maybe that’s it, though, usually it’d just say there’s no realms available if it needed an update so idk.

39

I am also having this issue. I have closed & reopened bnet. I get to the realm connect page & then it disconnects. The error is WOW51900118. I don’t remember if it is Lothar or Proudmoore that my last toon was used yesterday.

40

Same problem, closed and reopened the launcher, cleared cache folders, no change.

edit: Looks like it fixed itself…

41

Same issue here or I get DC’ed