Stuck at retrieving characters screen

Support Technical Support
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Edit 2. It seems it’s the Frostwolf server that’s either offline or having serious issues, since none of the alts I have there are playable

og post:

Hey, Can I have a bit of an insight of what’s going on with the servers?
I’m again unable to log in and everything seems to be up in and running normally for my friends

During early access I already had an instance where the servers were not letting me in (errors 51900319 and 51900328). I did everything on my side to discard issues, from deleting caches & all addons, sending character to the graveyard, restarting router, checking firewall, clean reinstall of the game and battlenet, etc. And surely enough eventually the game started working again, with extreme lag spikes and constant disconnects for over 8 hours

I was planning to run mythics with my team with 2 toons this week, but if this issue continues I’m not sure if I’ll be able to join them at all

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I read a few posts about this happening this morning, but nothing new since. Let’s try rebooting your computer and internet just to reset everything. from there I would actually ask you to move this over to tech support where the techy people hang out.

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oh dear, yes I already did that.

Not sure how to move this over there though

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oh you can click the pencil by the thread title and select the new forum there.

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