Hello!
So, there have been a few threads asking how to start the BFA quest. For those who are aware, please ignore this thread. I just wanted to post a helpful thread to direct those who were not aware.
Solution:
There is an NPC next to their respective war board which begins the War campaign:
Hero’s Herald (Alliance) - next to the hero’s call board
Warchief’s Herald (Horde) - Next to Warchief’s call board
To make sure it worked, I ran it through on both horde and alliance and got through the scenarios, cutscenes, and up to the zone pick to start the BFA content. Nothing was broken.
Note: I cannot link screenshots on the forums, but I posted them to my twitter:
https://twitter.com/BevelBeliefs
Let me know if you have any questions!
Happy Gaming