Start quest for Argus

Last few days I’m trying to find a way to go to Argus.
i have tried all the recommended options from various forums including Blizzard one.
I’ve been trying to find Lady Liadrin where i need start Argus chain q ( The Hand of Fate) but but she is nowhere to be found. I cant see her and cant see boat on which it should be so i can start q. I’ve talked to a lot of new people who have the same problem as me, so we came to the conclusion that quest is buged.
Can you Blizzard help new ppl, make the game a little easier for us by leaving some portal so we can go there too?