Splintered Spark of Awakening catch-up not working?

Support Bug Report
1

I started playing on this toon this week.
I only got one Splintered Spark of Awakening from the weekly quest.

I understand there is a catch-up system in place where more splintered sparks should drop from raids and mythic+.

I’ve done 10 keys total for the week, and cleared LFR and Normal Awakened Amirdrassil.
I’ve killed the world boss in the Emerald Dream and the one in the Onh’aran Plains.
I’ve even killed the Suffusion Camp boss, since Wowhead cites it as a source it can drop from.

Is this working as intended and I just have the worst luck ever, or is this a bug? Thanks

2

I also didnt get mine last week and I cleared all of heroic, 8 M+ and some mythic bosses.

3

Same on my Mage, my other alts though have had no issues receiving Splintered Sparks of Awakening.

4

Did a +8, some +2s, and some LFR this week on my Mage. Still no Splintered Sparks of Awakening. My Demon Hunter, Resto Druid, and Shadow Priest are all working fine.

EDIT: More info

Priest (Main)

  • Collected 4 Splintered Sparks of Awakening as of this post
  • Did the first weekly, and last week’s weekly quests
  • Completed Heroic Raid on previous weeks
  • Currently has more that 8 Mythic+ dungeons ran this week

Demon Hunter

  • Collected 4 Splintered Sparks of Awakening as of this post
  • Has not completed any weekly quests
  • Has done some LFR this week, more last week
  • Has run a handful of Mythic+ last week and a few this week

Druid

  • Collected 4 Splintered Sparks of Awakening as of this post
  • Has not completed any weekly quests
  • Has completed LFR on two separate weeks
  • Has run about 4 Mythic+ this week

Mage

  • Collected 0 Splintered Sparks of Awakening as of this post
  • Has not completed any weekly quests
  • Has completed LFR on a previous week but did little this week (for the Bullion)
  • Has run about 2-3 Mythic+ this week

More people experiencing this problem…

5

Big bump, I’ve had two alts who have had no problem collecting sparks, but as of right now my evoker alt has done every single form of content (lfr,weekly,M+ etc) with zero sparks to show for it. Thought I was only having this issue but it seems to be a wider spread problem.