Paying for a service doesn’t mean it’s cool to just call people brain dead or insult people when you don’t get your way.
That just makes people like that dbags and trolls.
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Did you respond to the wrong person?
Nowhere do I call any one the following: “bran dead”
Nor do I insult anyone.
I’m just saying it’s hard to have sympathy for a billion dollar company that does what it wants and then people rally to give them a Hello kitty song because “Oh noes negative feedback in the community”.
Yeah I would have sympathy if this was a charity or if this was a freemium or buy to play game. This is a pay to play game with a sub with microtransactions and store cosmetics.
Zero sympathy. They deserve the negative feedback they get if they don’t put in the effort.
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I did update the OP to actually go over some viewpoints that were discussed in the video. One point that I included was the idea that criticism is perfectly fine, it’s just how we present and discuss it that is sometimes a problem
when i pay for a product i have expectations.
when those expectations arent met, COMPLAINING is fine…especially when the product was advertised one way…or existed in some form…and then is changed, altered, made worse afterward.
The devs MIGHT not get so much heat IF they didnt pull…oh, i dont know…crap moves like making the Loot-a-rang be unusable for THIRTY eng levels AFTER you can make the thing…and for clearly no reason at all since no bots were stopped in the process.
while blizzard continues to do things to irritate players, they not only should expect what goes on in here…and losing subs…but they bring it on themselves and so deserve it.
IF they were listening…then yeah…you can have a productive exchange.
CLEARLY they ARENT listening because while that loot-a-rang crap has conclusively NOT stopped the bots, they REFUSE to revert the joke, meaning WE still have to deal with the results for literally NO valid reason whatsoever.
The evidence shows they ARENT listening. So why would players then bother with trying to be constructive and not just complain about it EXPECTING that they arent being heard…
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I didn’t say you did. I’m referring to the OP, but you’re giving off this idea that it’s acceptable to do that.
It’s not.
Negative feedback is cool and all if it’s constructive. But if they ignore it, they sure as hell are going to ignore the insults
Saying I have no sympathy for the community being negative is not the same as saying “Hey you should all insult them”.
How does your logic even work?
So can I say “Oh my god Enlighten. You defended Blizzard. YOU MUST BE A WHITE KNIGHT! GOTCHA”
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I see a lot of good, constructive feedback that gets thrown by the wayside. It’s no wonder people feel like the devs don’t listen. I can’t really blame people for feeling that way. I agree that criticism doesn’t have to be caustic in nature, but I don’t think blunt views should be disregarded. It really grinds my gears when people act as if constructive feedback is like a diamond in the rough; it isn’t.
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This is GD in a nutshell.
That $15 a month doesn’t assume that an opinion is valuable-- but that’s why players feel their opinion is valuable.
This is about the type of feedback in terms of being constructive, so your statement isn’t exactly relevant.
Regardless, the devs make a lot of changes and “fixes” that are baffling when I’ve seen far better ways of addressing issues. This is why I personally see it as them disregarding “valuable” feedback. Because the solution presented was actually a good one.
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Ghostcrawler was really the only developer super active on the forums. Jeff Kaplan also occasionally dropped by to flame people.
Did that really happen?
Good ol’ Jeff just minding his business and dropping in to drop a casual flame at GD and resuming work after a well earned break.
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The game USED to be made by people who want it to be good and fun.
Now, it’s made (or rather forced to be made) to make money. This will never change unless Blizzard is on its own again, and that’s unlikely.
Even then, the “dreamers” who created it and cared about it are all gone now.
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No more Mike Morhaime, Chris Metzen and the likes. 
I’ve been pointing out this ongoing issue in other topics over the last couple of months in regards to the rampant negativity
The reason the game developers don’t post in the forums or communicate with the playerbase directly is because it’s not a welcoming place for them here. The majority of players post unconstructive feedback and since the moderators don’t clamp down on this behavior it spreads like a virus. It’s only rewarded by people mashing the like button as well.
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It is-- Giving feedback is a statement on how the paying customer views the importance of the feedback they give.
Constructive feedback doesn’t happen when the player doesn’t feel like they are a valued customer.
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YES!
That’s exactly what would happen.
A taste of the Kaplan touch is this response to a player complaining about something in Overwatch:
“Looking at your profile, I’ve won approximately 800 more games than you have. That’s not counting the daily internal playtests I am in, the time I spent in Alpha and Beta. Did you have a specific question or are you just here trolling?”.”
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The funny thing is people do say that kind of stuff about people who even remotely defend Blizzard.
And yes saying stuff like you have no sympathy can give other people the idea that it’s ok.
Now I want Kaplan to come back to the forums. I don’t care if he doesn’t work at Blizzard.
I don’t condone that. I will go against people using it as an excuse to insult the company. Giving negative feedback and calling their designs bad is acceptable. Not insults.
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Look up his epic profanity laced EQ forum rant where he layed out everything wrong with EQ. That post would influence the design of WoW.
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Not gonna lie, what you’re saying doesn’t make any sense to me. I’d even go so far to say you’re wrong, but even then, I’d have to have at least some understanding of the point you’re trying to make.